Returns & Exchanges
At Ladybird Nursery, we want your little ones to love their new outfits, which is why we offer a 30-day window for returns on all unworn items with original tags attached. We strive to make the exchange process as seamless as possible to ensure your complete satisfaction with every purchase.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Securely pack the items in their original packaging, ensuring all boutique tags and labels remain intact to qualify for a full refund.
Ship It Back
Print your prepaid shipping label provided by the portal and drop the package off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects the returned garments, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing