Frequently Asked Questions
Everything you need to know about shopping at Ladybird Nursery.
What is your shipping policy?
We offer standard and express shipping worldwide. Domestic orders typically arrive within 3-5 business days, while international shipping may take 7-14 business days depending on the destination.
How do I return an item?
If you are not completely satisfied with your purchase, you can return unworn items with original tags within 30 days of delivery. Please visit our returns portal to generate a prepaid shipping label.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit, or contacting our support team for personalized advice.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.
Are your materials sustainably sourced?
At Ladybird Nursery, we prioritize quality and ethics. 80% of our current collection is made from organic cotton or recycled fabrics, and we are committed to reaching 100% sustainability by 2025.
Can I track my order?
Yes. Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to follow your package's journey in real-time.